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Enforcement Protocol for Bed Bug Complaints in NYC

August 2, 2011

Lets face it, bed bugs are here to stay (hopefully not for too long). With the increasing reports of this disgusting creature being sighted in establishments all across the city as well as the nation, the need to know what you can expect from the city is naturally increasing as well.


Every month, thousands of people are reporting bed bugs and according to this year New York already has 4490 reports of bed bugs. We must remain objective however, because these reports are unconfirmed.

On the flip side, think about the thousands of people who don’t know about and think about the thousands of people who either don’t know or care that they have bed bugs.


Either way, every person needs information on what to do if bed bugs are sighted and what’s expected of the landlord once you file a report. One common misconception about reporting bed bugs, is that most people go directly to their landlord or property manager who could string you around.

Tips for New Yorkers when Reporting Bed Bugs:

  • In addition to contacting your property owner landlord or management company, also contact 311 and report the bed bug sighting to them. Doing this will assure that HPD (Housing Preservation & Development) will attempt to contact the owner or representative about the complaint.

  • Push for a housing inspector from the HPD to come and inspect the premises.

  • When the inspector comes, be home to make sure  he performs a thorough investigation and so that you can direct him to where you have seen the bugs previously.

  • Begin preparing your garments, accessories, upholstery, bedding and anything else that could be infested for laundering and steam cleaning to eliminate bed bugs from them so extermination is not in vain.

  • Educate yourselves to the tendencies of bed bugs and what you need to do to prevent any further infestations

  • Follow up with the inspection and make sure the landlord/property owner