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Home » Testimonials

Customer Testimonials

December 27, 2011
"Staff was professional and friendly. The apt. was cleaned to almost perfection. I am very pleased with the outcome. The apartment is in move in condition."

- Dierdre B.
Brooklyn, NY

December 27, 2011
"They did a beautiful job, I'm very pleased. Rene did everything perfect from the first day he came in. He is a very good worker."

- Elsie P.
Brooklyn, NY

December 5, 2011
"This was a great service! The bed bug team arrived on time and they were efficient! Every minute they were here, they were working. I am very satisfied with the work; I would highly recommend "Bed Bug 911" to anyone with those horrible BED BUGS. I can now say "BYE BYE BED BUGS!""

- Marcy R.
New York, NY

December 5, 2011
"Rene & Warren are outstanding workmen! They are professional, thorough, polite and tireless!! We are very happy with the job they did!!"

- Kimberly J.
South Nyack, NY

November 10, 2011
"Rene, Warren and Granville were working very well; I am very satisfied and can recommend them."

- Isabel Z.
New York, NY

November 10, 2011
"We are very appreciative for these 2 fellows. They really did a very good job. Thank you, I would have these 2 come over again."

- Marion B.
New York, NY

November 10, 2011
"Michael did a wonderful job in my kitchen, bathroom and my room. Kenny and Darren helped out and did a great job also they really made my home brand new again thank you."

- Joanne R.
Bronx, NY

October 27, 2011
"The men were very polite and perform great service. Very quick but efficient, will definitely recommend the company to people in need of service."

- Michelle R.
Brooklyn, NY

October 27, 2011
"Since the first day that they began, they have done everything my mother has asked for. They were very helpful and very quick. They left everything to my mother's choice. They were very efficient and were also very warm and charismatic; God bless them. 2nd Day: To whom it may concern, Rick and Gwarin came in and went straight to work. They worked very hard and walked us through everything that they did. They helped us a lot and we felt very comfortable with them. God bless them!"

- Gladys T.
Brooklyn, NY

October 23, 2011
"Service was wonderful, very professional and complete."

- Jeananne R.
Queens, NY

October 20, 2011
"Service was excellent, fast and complete!"

- Ben E.
Queens, NY

October 17, 2011
"I will personally talk to my social worker regarding work done. I'm pleased; my apartment has never been so clean."

- Lendon L.
Manhattan, NY

October 16, 2011
"I'm very happy and grateful with the young men Ricky and Mike because they did a good job. Thank you!!"

- Francisco E.
Manhattan, NY

October 13, 2011
"A job well done!"

- Robert J.
Manhattan, NY

October 12, 2011
"The workers were great, they did a very good job. I appreciated everything very much!"

- Lilly A.
Bronx, NY

October 10, 2011
"Service with a smile, the workers were very polite and very strong."

- Esther Y.
Brooklyn, NY

October 8, 2011
"Very good workers, good at what they do! Cleaned entire apartment, scrubbed the walls, put items where they belonged and moped all the floors."

- Karen G.
Bronx, NY

October 6, 2011
"The 3 gentleman that came to begin the process were outstanding! They were thorough and prompt. They also assisted me in everything that I needed. The job was successfully done as well as efficient. Bed bugs make your living arrangement very uncomfortable, unsettling and disturbing. These guys made the situation easier to cope with. From the administration to the assessment and then the process of preparing for the extermination, everything was great. I would definitely refer others with a bed bug issues to Bed Bug 911. It is a great service. I was definitely impressed with the job that was done."

- Maleeka P.
Bronx, NY

September 21, 2011
"Outstanding Crew: Purposeful, generally efficient, conscientious, considerate and responsive to feedback. The foreman had the respect and attention of his crew. Appreciate the extra's in kindness and good humor in their care of Ms. D. Would recommend you without reservation."

- Richard D.
Long Island, NY

September 15, 2011
" The 3 gentlemen from Bed Bug 911 arrived promptly to begin the pre-treatment stage - quickly checking out the situation: sorting & bagging garbage to be disposed of, steaming, treating and wrapping items to be saved; helping me to decide if something should or could be kept. While I had previously cleaned what I could wash (such as dishes, glassware, pots & pans) to be given away, it would have been too much for one person to handle. I feel confident in the work that Bed Bug 911 is performing and confident that the items I will be moving will be (bed) bug free and safe. Terrific workers who make quick stuff of a tremendous problem. Everyone including the supervisor who came to check on things has been very understanding and considerate. Thank You, Jeanette S. "

- Jeanette S.
Manhattan, NY

September 14, 2011
""To whom it may concern, Rick and Gwarren came in and went straight to work. They worked very hard and walked us through everything that they did. They helped us a lot and we felt very comfortable with them. God bless them.""

- G. Taveras
Queens, NY

September 9, 2011
""Great job and great workers :-)""

- Rosa C.
Manhattan, NY

September 9, 2011
""To whom it may concern; I just want to say how pleased I am with the job Ricky and Daysy have done. They are so thorough and have very nice personalities. I am so thankful for your service and their service. Sincerely, Lionel C.""

- Lionel C.
Manhattan, NY

September 2, 2011
""Rene and Monica were very professional and personable. They did an excellent job in cleaning the apartment. I would give them an A+. Thank You!""

- Winston T.
Bronx, NY

September 2, 2011
""Workers were great! They came in and worked very hard. They could not remove any of the real big items per the super's orders. I was very satisfied with the work that was done. Thanks -Tisha B.""

- Tisha B.
Bronx, NY

September 1, 2011
""Phenomenal workers. Worked very hard and made me feel very comfortable - will definitely recommend.""

- Elysse T.
Brooklyn, NY

September 1, 2011
""Amore and Robert were professional and friendly. They explained everything to me, even when I was neurotically re-asking the same questions over and over. They worked hard and fast and were considerate of me and my stuff. Thank You.""

- Rose L.
Brooklyn, NY

August 31, 2011
""Michael and Gabriel were knowledgeable, helpful, quick, thorough and prepared. Not only that, but they talked me through my neurosis, treated me calmly and respectfully and made me feel at ease. Thank you!!""

- Courtney C.
Manhattan, NY

August 31, 2011
""Comments: Extremely professional, best case scenario given the circumstances because they were so through.""

- Anonymous
Manhattan, NY

August 25, 2011
""Hello: I Esteen A. want to thank you for sending the two guys who did a fine job. They were great! I am happy with the work they did. Thank You Again.""

- Esteen A.
Brooklyn, NY

August 24, 2011
""To whom it may concern Michael and Abelaudo of Bed Bug 911 have done an excellent job of cleaning my home.""

- Rosalie S.
Brooklyn, NY

August 24, 2011
""To whom is may concern: After 40 years this house has never been worked on since we move in. This cleaning team is great. I can't tell you what they did for my mother, but I will only say they did a great job. Thank you from the bottom of our hearts. Thank You, Luica, G.""

- Lucia G.
Brooklyn, NY

August 22, 2011
""Dear Management, On Thursday August 18, 2011 two of your employees Mike and Rick visited my home. Rick and Mike displayed pleasant, and comforting mannerisms. They clearly explained the information about the extermination. They took grand pride in their work and I am truly thankful for the beautiful job they did in my home. I hope all of your employees possess and display the humbleness of Mike and Rick. Sincerely, Mrs. Annie F." "

- Annie F.
Manhattan, NY

August 22, 2011
""Mike, Ricky, Delano and Gonzalez were very efficient in cleaning, organizing and cleaning my home. They did excellent work and should be offered jobs like this at all times. Ms. Laura J. Satisfied Client""

- Laura J.
Manhattan, NY

August 18, 2011
""The boys Mike and Ricky that worked in my apartment were very nice and I could recommend them to anybody. They did the best they could, and I am pleased with the work they have done.""

- Monica M.
Brooklyn, NY

August 16, 2011
"Paul: Excellent work, hard worker. Peter: Also excellent worker, worked very hard. The job was hard to do, but the job turned out excellent. I'm so happy to use your service. It gets better every time."

- Yolanda G.
Brooklyn, NY

August 16, 2011
""I wholeheartedly recommend the services of Bed Bug 911. They responded quickly and expertly to a situation that demanded the most intensive deep cleaning of an apartment that had been seriously neglected. I am very impressed with their overall professionalism. The actual cleaning was thorough and excellent; they efficiently assessed the task at hand to get the job done. I am particularly impressed with the quality and temperament of the employees - both the supervisors and the workers - and how each and every person from the company related so well, with great sensitivity to each other and to the client and their particular needs. I've hired many cleaners and cleaning services over the years and my recent experience with Bed Bug 911 surpasses them all. I especially commend Bed Bug 911 for the ease and comfort in dealing with the supervisors as well as the workers throughout the process. Thank you all, and thank you Henry for being such a 'mensch'!""

- Debbie
Manhattan, NY

August 11, 2011
"I am extremely impressed with the work done here today. The results exceeded expectations! Thank you very much. This was a two day job that was finished in one day."

- Chad S.
Bronx, NY

August 11, 2011
"These bunch of guys were cooperative, organized and followed instruction with a smile. Very hard workers. Please like to use them on all jobs again. Thank you. Satisfied Customer."

- Janie J
Manhattan, NY

August 2, 2011
""Gabriel and Maria were very professional and did a wonderful job for my mom, I would like them to come back. Gabriel and Maria did a lot more than we asked for. I was very pleased with their work.""

- Paula A.
New York, NY

August 1, 2011
""Outstanding quality of work these three gentlemen were the most courteous and affable. The work was done to perfection and I am very pleased. I hope I do not have to call you again but if need arises I will not hesitate to call you. Thank you.""

- Alfet D.
East Hampton, NY

July 29, 2011
""Thank you for sending a very hard working crew. They understood my state of mind, and were very courteous, proffesional and accomodating." "

- Brigette G.
Elmhurst,NY

July 29, 2011
""Job well done. Very nice and professional workers. Thorough!""

- Kathleen G.
Astoria, NY

July 7, 2011
"The house cleaning was excellent. It feels marvelously clean. The men were very hard working and thank you. "

- Constancia B.
Bronx, NY

June 29, 2011
"I Isabel S. appreciate the work that the young men did. Very content with the work. "

- Isabel S.
New York, NY

June 28, 2011
"My name is Millicent. I am happy with the job that as been done in my home. "

- Millicent R.
Bronx, NY

May 9, 2010
"Amaury and Lalo did a thorough job with my aunt's apartment. I appreciate the punctuality and professionalism. "

- Lisa K.

About Bed Bug 911

Bedbug911 was established as a separate company when it became obvious to Nicole Levine, that her company, Home Clean Home (HCH), was being overwhelmed with job orders for bed bugs treatment. Residential and commercial clients, using HCH for their cleaning and maintenance needs were experiencing a bed bug infestation that was spreading throughout New York in proportions not seen since the 50’s. Read more

 
 

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